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Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

503 valid RCPT command must precede DATA
When sending email, you receive an immediate bounce such as the following: Subject: RE: XXXXXX -...
Views: 568
Apple Mac - How do I convert from POP to IMAP
1. Create folders on your Mac using Mail's new folder command, rather than the server of the...
Views: 546
How do I create an email account?
To create an email account log in to your control panel (http://www.yourdomain.com/cpanel/) and...
Views: 604
How do I use webmail?
You can access your webmail by going to http://www.yourdomain.com/webmail or by going into your...
Views: 739
iPad email problems
If you are getting an error when deleting/receiving emails on your iPad please note. The iPad...
Views: 611
Is there a mailbox storage limit?
You can define the mailbox storage quota on any mail account via the webmail interface or the...
Views: 633
My e-mail is going to the bulk or spam folder!
We create an SPF record automatically for all domains that are created on our servers and we...
Views: 564
Why can't I log into my cpanel or webmail?
The control panel runs on port 2082 so if you are behind a firewall or proxy server you might...
Views: 580

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